CONTACT
For inquiries regarding our artworks or services, please fill out the form below. We will address your request as soon as possible.
FREQUENTLY ASKED QUESTIONS
What payment methods do you offer?
We accept card payment, Apple Pay, Google Pay and Vipps. All payments are processed through a secured payment process.
How much does shipping cost?
Shipping prices are stated upon payment.
When will I receive my order?
All orders are dispatched within 2 working days. Once your order has been shipped, it usually takes 2-3 working days to arrive at your nearest collection point.
How do I track my order?
When the order has been sent, you will receive a tracking link by email where you can follow the package all the way to your collection point.
Do I have to pay additional fees or taxes?
No, all taxes are included in the price you pay at checkout.
What is your return and exchange policy?
We offer a right of withdrawal for customers in Norway in accordance with the Right of Withdrawal Act. You can return the item within 14 days of receiving it, provided it is in the same condition as when delivered. Return costs are covered by the customer. For customers outside Norway, the right of withdrawal does not apply, as our products are made to order. If you wish to return an item, please send us a message using the form below. If your item is damaged or incorrect, please contact us using the form below.
Where are you located and where are the artworks shipped from?
We are based in Oslo, but we collaborate with printers around the world. This means that the artworks are shipped from the printer closest to you, minimizing the environmental impact of the shipping.
Who are the artists?
Soya Studios consists of a creative trio who develop all the artworks themselves. We work with various styles and aim to offer a wide range of designs.