CONTACT
For inquiries regarding our artworks or services, please fill out the form below. We will address your request as soon as possible.
FREQUENTLY ASKED QUESTIONS
What payment methods do you offer?
We accept card payment, Apple Pay, Google Pay and Vipps. All payments are processed through a secured payment process.
How much does shipping cost?
Shipping prices are stated upon payment.
When will I receive my order?
All orders are dispatched within 2 working days. Once your order has been shipped, it usually takes 2-3 working days to arrive at your nearest collection point.
How do I track my order?
When the order has been sent, you will receive a tracking link by email where you can follow the package all the way to your collection point.
Do I have to pay additional fees or taxes?
No, all taxes are included in the price you pay at checkout.
What is your return and exchange policy?
Due to all products being made to order, unfortunatley we do not accept refunds. If you have any problems with your order once it has arrived, please email contact@soyastudios.com and we will be more than happy to help resolve any issue.
Where are you located and where are the artworks shipped from?
We are based in Oslo, but we collaborate with printers around the world. This means that the artworks are shipped from the printer closest to you, minimizing the environmental impact of the shipping.
Who are the artists?
Soya Studios consists of a creative trio who develop all the artworks themselves. We work with various styles and aim to offer a wide range of designs.
